Good advise before, during and after the installation. Professional service and accurate answers to our questions. All the plants and fish bought are in good shape and doing well. Thanks to Nick and staff for the friendly and personalized service.
C Zapata - June 2010________________________________________________________________________
I love the makeover of my pond. Mason and the crew were fantastic in every way! I have been bragging all over my area about what a wonderful job and Mason's artistic workmanship. I will refer any pond business to your company.
Gwen Wilcox - Nov 08
Great Job! We are very happy with the work that was done. When we returned home the other evening some of our neighbors were sitting around enjoying it also! Thanks.
Mr and Mrs Nunn - Aug 08
I knew after visiting your store and ponds that I was going to get a beautiful pond. What I got was beyond my expectations. Mike and everyone who works at Backyard Concepts are exceptional. A small army showed up at my place on Wednesday and by Thursday evening Mike's Dad and I were transferring my Koi from a rusty leaking horse trough (their home for four years) to fish heaven with cascading water falls, plenty of plants and their own fish cave to hide. The best part is to go out at night, turn on the lights to feed the fish. I find myself and the dogs watching them for hours. Thank you!!
Sandy Hersman - April 08
Please use us as a reference. Best Service and On-Time delivery that we have seen from anyone in our 11 years in Highland Village.
Thanks
John and Carol Carter - March 08
Mike and everyone involved with my pond were beyond my expectations. Kind, courteous, professional and helpful and always would explain anything. I have had other water features with good and bad outcomes. This was BY FAR THE BEST! Mine was nothing compared to the larger ones Mike has done but I have my perfect relaxing oasis. I wold recommend Backyard Concepts to anyone. I have nothing negative to say. Thank all of you at Backyard Concepts for your expertise and kindness.
Eloise Bowers - Jan 08
Backyard Concepts created a beautiful waterfall in a very small space. It is in proportion to our yard. We will enjoy it for a very long time.
Linda and Wayne Feldman - Jan 08
Nancy and I are completely satisfied with our terrific water feature. Great Job!!!
Richard and Nancy Weston - Dec 07
One of the first steps Mike took was to assess where our waterfall should be properly located within property boundaries. What amazed my wife and I was the installation in one day. We selected a pondless waterfall as we wanted low maintenance. Now we enjoy it on a daily basis. Backyard Concepts is highly recommended.
Larry and Sue - Nov 07
Our experience with Backyard Concepts was extremely positive. Mike took the time to fully understand the look that we were going for and came through with flying colors! He is very artistic and creates extraordinary waterfalls. Thank you Mike for helping us achieve a backyard paradise!
Nicole Hendricks
You guys are great! I love our new Arbor, and just as you promised it's ready for our clinic. We will be back! Thanks so much.
Colleen McQuay McQuay Stables (Home of Hollywood Dunit)
Mike does what he says he will do. He and his staff work when conditions are not favorable (rain) to finish the job on time. He arrives on time. Keeps you up to date on progress. I would not hesitate to say this was the best business experience we've had. The best thing I can say is he does what he says he will do when he says he will do it.
D Martino
Pond is gorgeous! Installation was fast and as described. It is a beautiful addition to my backyard and I am very pleased with everything.
Kay Stewart
A wonderful experience and finished product, that being a beautiful pond with a relaxing stream and waterfall. Overall everything went just as planned and I am totally satisfied. Thanks for a great job.
D Easterling
Thank you so much for all of the hard work and effort you put into making our pond so beautiful. You listened to what we wanted and designed something that is perfect for us.
You and your staff are to be commended on your professionalism. It is so hard to find people who will do a job as promised like you did. So many times we have people promise us the world only to disappoint us by not showing up as promised, not doing the type of work as promised, and running days behind the promised scheduled. You actually did all of what you promised and far exceeded our expectations.
John and Kathy H.
Just wanted to write and say thank you for the wonderful and magnificent job you and your crew did on my Pondless water feature. I really had a bad experience with a company in Denton that started on a project “Pondless pond” in June ‘05 and still had not been completed in March ‘06.
My husband saw your ad in the paper, contacted you, and within two days you were there evaluating the situation and suggested we start over from scratch. You went into detail on what you thought should be done and listened to what we wanted. Never did I anticipate that the job would be completed in less than two days. My Pondless water feature is absolutely breathtaking! It’s beautiful in the daytime, but when the sun goes down and the lights come on, there is no other relaxing place I would rather be!
Rhonda H.
Building a water feature is like opening a box of chocolates -- you never know what you are going to get. There are no blueprints, sketches or diagrams to follow because every Oklahoma moss boulder, every Colorado river rock, and every landscape topography is different. Maybe a picture or two for ideas but it ends up being a matter of creativity, trust and handshake between you and the builder.
Mike Marcom from Backyard Concepts is the person we chose to build our “Pondless Waterfall.” We saw a passion in him for doing a great job. He was factual, punctual, and there was a connection between him and his crew. They all worked together and the work went smoothly.
We are very happy with the installation and are looking forward to many evenings listening to the soothing sounds of the water tumbling down the falls.
Thanks Mike for a great job.
Frank K.
I just wanted to send you a thank you note for all your hard work installing and maintaining my new pond. It had to be the hottest day of the year when all of you installed the pond in front of my home. But nonetheless, you all kept working until it was completely finished, and we appreciated everything you did.
I sit on my porch and enjoy the sounds of the waterfall and watch the fish swimming. It has become my refuge and my tranquility of peace. Everyone that comes to our home comments on the beauty and joins me just sitting and relaxing on the porch. Even my cats love to just sit and watch the fish and the water cascading down into the pond.
I highly recommend your service to anyone thinking of having a water feature installed.
Cliff and Pam B.
I contacted Mike in February to help me with a plan to use my grandfather’s antique syrup pot to make a water garden out of. He was a little dismayed at first but came up with a beautiful design and with a lot of work made me a beautiful water garden which brings many memories back to me from when my grandfather used it in a water garden. Many thanks Mike.
Jane R.
The project was a home run in all respects, their work was well-executed, they were pleasant and easy to work with. The project was completed in a timely manner and their price was fair.
Bill K and Sandy B
I can't believe how quickly they were able to reate uha masterpiece. I love it! I will probably add some mr things later to my yard.
Glenda H